Privacy Policy

Hulul Nuzum for Information Technology (“we”, “us”, or the “Provider”) is committed to protecting the privacy of clients and users of the Odoo ERP system and related services.

This Privacy Policy explains how data is collected, used, processed, and protected when you visit our website or use our services.

By using the Service, you agree to this Privacy Policy.

________________________________________

This Policy applies to:

• Website visitors

• Clients subscribed to the Service

• Users of client systems and applications

• Data processed within the Service infrastructure

It does not apply to third-party websites or services linked to the Service.

________________________________________

3.1. Data You Provide Directly

Including, without limitation:

• Personal information (name, age, gender, country of residence)

• Contact details (email, phone number, address)

• Account information (username, ID, encrypted password, user settings)

• Payment-related data (processed via secure payment channels)

• Voluntarily submitted content (comments, images, feedback)

• Additional information such as postal code, interests, and preferences

________________________________________

• IP address

• Browser and device type

• Operating system

• Log files

• Usage data for security and analytics purposes

________________________________________

Cookies are small data files stored on your device to improve performance and user experience.

We use cookies to:

• Maintain login sessions

• Save preferences

• Protect accounts

• Analyze usage patterns

• Improve services and security

You may manage or disable cookies through your browser settings; however, some features may be affected.

________________________________________

Data is collected when you:

• Create an account

• Complete forms or surveys

• Use our services or products

• Interact with partners or service providers

• Provide data through lawful third-party sources

________________________________________

We use data to:

• Manage user accounts

• Deliver and operate services

• Process transactions

• Provide customer support

• Conduct marketing campaigns (with explicit consent)

• Improve services and security

• Analyze usage and feedback

________________________________________

Data processing is based on:

• Contract performance

• User or Client consent

• Legal obligations

• Legitimate interests related to service security and improvement

________________________________________

• Client data remains the exclusive property of the Client

• The Provider claims no ownership over Client data

• The Provider acts solely as a Data Processor

________________________________________

Data is shared only:

• With Client consent

• With infrastructure and technology providers under data protection agreements

• When legally required

No data is sold or rented.

________________________________________

We apply appropriate technical and organizational security measures, including:

• AES-256 encryption

• Role-based access controls

• Monitoring and audit logs

• Backup and disaster recovery plans

Absolute security cannot be guaranteed.

________________________________________

All data is stored and processed within the Kingdom of Saudi Arabia, in compliance with data localization laws.

________________________________________

12. Data Retention

• Data is retained during the subscription term

• Upon termination, Clients may export data within the agreed period

• Data may be securely deleted thereafter unless legally required

________________________________________

Users and Clients may:

• Access their data

• Request corrections

• Request processing restrictions

• Request deletion after contractual termination, subject to legal requirements

________________________________________

• Ensure accuracy of submitted data

• Protect user credentials

• Manage system access permissions

• Comply with applicable laws

________________________________________

We reserve the right to update this Policy and will notify Clients of material changes.

________________________________________

For privacy-related inquiries, please contact us via:

• Details provided in the Service Order

• Official communication channels of Hulul Nuzum for Information Technology